Our Commitment to Quality

At German Auto Line, we stand behind the quality of every automotive part we sell. Our 6-month limited warranty ensures you receive reliable OEM and high-quality replacement parts designed for performance and durability.

Warranty Coverage Period

This warranty is valid for 6 months from the date of purchase on all eligible products.

What’s Covered

This warranty covers:

  • Manufacturing defects
  • Material or production faults
  • Functional failure under normal use
  • Premature breakdown not caused by misuse or installation errors

Warranty Remedies

If a valid claim is approved, we will provide one of the following:

  • Replacement part (if available)
  • Store credit equal to the product value
  • Repair (if applicable)

What’s NOT Covered

Installation & Misuse

  • Incorrect or improper installation
  • Damage caused during installation
  • Accidents, misuse, or neglect
  • Collision or road impact damage
  • Unauthorized modifications

Normal Wear & Tear

  • Brake pads, filters, bulbs, belts, and other consumables
  • Cosmetic wear (scratches, fading, minor dents)

Environmental Damage

  • Rust, corrosion, or chemical damage
  • Extreme weather or temperature exposure
  • Racing or performance use
  • Commercial or fleet vehicle use

Fitment Issues

  • Incorrect parts ordered by customer
  • Issues caused by modified vehicles

Professional Installation Required

Warranty is valid only if installed by a qualified automotive technician.

DIY installation will void the warranty. Proof of professional installation may be required.

How to File a Warranty Claim

Step 1: Prepare Information

  • Order number
  • Vehicle details (make, model, year, engine, VIN last 8 digits)
  • Description of the issue
  • Photos or videos of the problem
  • Installer details (if applicable)

Step 2: Contact Us

Email us:

📧 info@germanautoline.com
Subject: Warranty Claim – Order #[Your Order Number]

Response time: 1–3 business days

Step 3: Review Process

We will review your claim and, if approved, issue a Return Authorization (RMA) number.
RMA is valid for 30 days.

Return Process (Approved Claims)

Return Shipping

  • Our fault (defective/wrong item): We cover return shipping
  • Other cases: Customer is responsible for return shipping

Return Conditions

  • RMA number must be clearly shown on package
  • Items must be securely packed
  • All parts and accessories must be included
  • Items must be clean and unmodified

Important Terms

  • Warranty covers product value only (no labor or installation costs)
  • Not transferable to another buyer
  • Replacement items continue under the original warranty period
  • Final approval is made after inspection